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Correspondence Officer

Riyadh, Saudi Arabia Posted 2021/02/24 12:52:44 Ref: JB1100008078

Job Description


To oversee management of correspondence between LCGPA and government institutions and other related parties, including proper receipt and delivery as well as response management.


Correspondence Management

§  Receive, review, screen, manage distribution, and coordinate sending (including tracking and delivery) of incoming and outgoing correspondence (electronic and hard copy) in a timely manner.

§  Send relevant additional information (when required) as part of correspondence to concerned parties in a timely manner.

§  Respond to internal or external requests for the release of information contained in LCGPA records in accordance with internal policies and laws and regulations.

§  Support in drafting appropriate replies to correspondence concerning any type of request, after consulting the related department.

§  Prepare needed acknowledgement letters accurately and in a timely manner.

§  Respond to enquiries from the general public by phone, email, and letter.

§  Follow-up on correspondence that requires a response and / or action to ensure meeting any set deadlines.

§  Prepare monthly department requisition for office supplies.

§  Provide document control services to departments and ensure all document control procedures are adhered to.

§  Update and maintain the document control database by monitoring all incoming / outgoing documentation and recording and managing document data.

 Document Archiving & Retrieval

§  Update the electronic logbook on all incoming and outgoing documents for different departments.

§  Ensure that hard copies as well as electronic copies of all documents are always easily accessible.

§  Archive all LCGPA data, including documenting hard copies and electronic copies.

§  Record and archive all copies of received or sent mail using the approved classification and indexing mechanisms.

§  Provide document control services to departments, ensuring all document control procedures are adhered to.

 Policies, Systems, Processes, Procedures, Standards and Reports

§  Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner.

§  Assist in the preparation of timely and accurate reports and functional deliverables to meet the functional requirements in order to achieve the desired efficiency and performance excellence.

Technical Competencies

§  Correspondence – Proficient

§  Organizing & Scheduling – Proficient

§  Archiving and Documentation – Proficient

§  Relationship Management – Proficient

§  Risk assessment & Management –Proficient

§  Reporting – Proficient

§  Data Collection & Analysis – Proficient


Business Administration, Public Administration, Archiving & libraries or any other relevant field

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Administration
Employment Type Employee
Number of Vacancies 1
Job Sector Shared Services
Documentation & Archiving

Preferred Candidate

Career Level Entry Level
Years of Experience Min: 0 Max: 2
Nationality Saudi Arabia
Degree Bachelor's degree

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