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Job Description
JOB PURPOSE
To manage talent services and operations including payroll management, relationship with government entities and all other administrative tasks (file management, grievance management, insurance, etc.) to ensure enhancing the employment experience of LCGPA employees.
DESSCRIPTION
Employee Services
§ Ensure proper administration of all employee services including payroll management, the HR management systems, medical insurance, record keeping and maintenance of personnel files, and employee grievances.
§ Lead and monitor LCGPA’s employees’ attendance and time management systems.
§ Ensure the provision of travel services (in coordination with the Administrative Support Department) to LCGPA’s employees including booking airline tickets, hotel reservations, car rentals, visa requirements, etc.
§ Provide guidance and clarification to employees and management on HR policy matters.
§ Supervise the Handle all employee's grievances and complaints and ensure the proper resolving of the issue according to the Labor Law and LCGPA internal policies.
§ Lead the implementation of staff termination (i.e. cancellation of work permits and exit permits, financial settlement, end of service, etc.) ensuring adherence to legal requirements.
§ Maintain the relationships with the healthcare insurance companies to ensure LCGPA employees are insured with appropriate healthcare coverage.
Payroll Administration
§ Lead and monitor reviewing analysis of payroll data to include wages, allowances, bonus, applicable deductions, etc. as per the approved compensation and benefits guidelines.
§ Monitor the payroll system and ensure accurate disbursements are processed for the employees (e.g. payroll, overtime, allowances, deductions, bonus, end-of- service indemnity, insurance, pensions).
§ Lead the implementation of the GOSI (General Organization for Social Insurance) administrative services and follow up on any changes or update on its policies and procedures.
§ Answer staff and management inquiries/ issues or concerns and provide any needed clarifications or information pertaining to payroll, compensation and benefits framework and policies.
§ Lead the processing of end-of-service settlements, loans, pensions, etc. including processing of needed files, paperwork and settlement of payments.
Government Relationships
§ Lead building and maintaining relationships with government bodies regarding personnel matters (Ministry of Labor, GOSI, work permits, visas, etc.).
§ Monitor the adherence to legal requirements and government reporting regulations in regard to the HR functions and ensure policies, procedures, and reporting are in compliance with the Labor Law.
Record Keeping
§ Ensure all new and existing employee records, documents and contracts are maintained, updated and renewed in coordination with Legal and Compliance to ensure validity and accuracy of legal content.
Policies, Systems, Processes, Procedures, Standards and Reports
§ Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner.
§ Assist in the preparation of timely and accurate reports and functional deliverables to meet the functional requirements in order to achieve the desired efficiency and performance excellence.
Related Tasks
§ Perform any other related tasks and duties as directed.
Technical Competencies
TECHNICAL COMPETENCIES
§ Budget Management - Basic
§ Corporate performance management - Basic
§ Strategic Planning - Basic
§ Relations Management - Proficient
§ Language Proficiency - Proficient
§ IT skills - Advanced
§ Data Management - Proficient
§ HR Information Management Systems - Advanced
§ Payroll management - Advanced
§ Employee Relations - Advanced
§ HR principles, practices, and related laws and regulations - Advanced
§ Government Relations Management - Advanced
Education
Business Administration or any related major
